Location: Tichborne, Alresford, Hampshire
Transport: There are no public transport links to Tichborne village, so access to your own transport is essential
Hours: Full Time
Experience: Previous experience in a senior hospitality role
Situated in the beautiful countryside village of Tichborne, just 10 minutes from Winchester, The Tichborne Arms is a truly special pub. Currently undergoing major renovations, The Tichborne Arms will be a fun, friendly and relaxed country pub and gardens. A place to meet, eat, drink and chat at any time of day with breakfast, lunch and dinner served daily, as well as an array of cakes to enjoy with coffees and teas. Fresh produce will be at the heart of everything we do, sourced locally and from our very own kitchen garden. Wholesome, hearty, rustic fare, served in beautiful surroundings by a fun and friendly team to ensure our guests have an enchanting experience every visit... in a nutshell that's what we're all about. Our House Manager will be key to delivering that experience.
Working closely with the owners, as head of the front of house team the House Manager will be a host as much as an organiser, an administrator, a systems implementer, a team leader, a problem solver, a complaints fixer, a smiling face, a friend to customers and the team. Our House Manager’s key goal is to make sure our guests have a great time and can’t wait to come back. We want our guests to have a magical experience with us and to genuinely feel special. You will be an ambassador for our brand, excited about the nuances of our offer that make us special, from our kitchen garden produce, to our locally sourced wines, to our carefully curated lo-and-no alcohol drinks list.
Who are we looking for?
You will be someone who is naturally warm and smiley. Someone with bags of charm who always goes out of their way to make sure guests are being superbly looked after in casual and informal surroundings. You’ll have experience in a senior role in a hospitality setting. You will be 100% committed, highly organised, reliable, composed, great at managing people and quality oriented. A flair for presentation and an eye for detail are key, as is being a great communicator. We are a close-knit team here and will always conduct ourselves as such. Good, positive communication is crucial to being the best we can be.
Pay and Perks
We like to treat others how we want to be treated. As part of the Tichborne Arms team, you are offered the following perks in return for all your hard work:
A genuine and happy place to work in with a great atmosphere
Competitive salary, plus tips
Balanced working week with 2 days off in a row
Up to 50% off food and drink
Fresh and wholesome meals provided whilst on duty
28 days holiday per year
Working in a like-minded team who share your passion for high quality, creative and fresh food & drinks and providing outstanding hospitality
An opportunity to grow and develop your career